We supplement the intelligence provided by underwriter’s broker networks by keeping clients up to date with market intelligence, from our own networks. We frequently become aware of and share with clients trends and new products that are being developed by industry leaders (whilst never betraying a client’s confidence). We are also acutely aware of trends in judicial approaches to key legislation and proposed legislative reforms.

We provide “bulletins” of significant judgments in electronic format encompassing necessary detail in a newsletter format; these can also be sent to key brokers and insureds if desired.

When we come to London three times each year we provide short but relevant papers presented to claims staff and we will continue to do so for existing and new clients. In addition, by using the power of the internet ‘Webinar’ technology we can offer interactive update sessions with your claims staff on a more regular basis. We have now twice addressed LMA audiences with four talks and have a suite of other presentations we have given to clients in London and locally.

While we cannot offer this service in relation to coverage matters, we can:

• Provide telephone legal advice at no cost to brokers and major insureds relating to the running of the broker’s or insured’s business, or on insurance issues unrelated to the policies you offer in our key areas of competency.
• Offer brokers and major insureds the same rates and service standards we offer to you if they wish to instruct us in non-insurance claim matters.

A sophisticated web based instantaneous publishing system for recent decisions in the client area of our website that keeps our clients and staff up to date with the latest developments in the law in:

• Recent decisions and legislative changes and how these impact on our clients
• The quantum of non-economic loss (general damages pain and suffering etc.) components of judgments, which can also be searched via judge name.